1. Where do we deliver to?

We deliver to any physical address within South Africa.

For international deliveries, please contact us for a quote at

2. How much do we charge for delivery?

Deliveries in Hermanus are free.

We charge a flat rate of R160.00 for deliveries to Main centres in South Africa and their surrounding areas.

Remote Outlying areas will be charged an additional delivery fee, to be determined on a case-by-case basis.

3. How long does delivery take?

Delivery within South Africa takes approximately 3-7 working days (being days other than a Saturday, Sunday or a South African public holiday).

4. What happens if I receive damaged products?

In the unlikely event that you receive damaged products, you must advise us and send photo evidence to within 7 days of receiving the damaged or defective products. The Wine Journey will either replace the damaged or defective products, issue a credit note or refund the amount of the product.

5. How do I pay for my order?

You can make SSL secured payment using a valid Credit Card, Zapper, Snapscan or EFT.

6. Can I order single bottles of wine?

Unfortunately, we can only deliver in cases (boxes) of 6 bottles or multiples thereof. We have a number of mixed boxes to select from and if there is a specific mix that you would like, please email us at


Please refer to our Terms and Conditions for more info.

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